Delete your account

You can delete your own account from “Settings” at any time. This article covers when it is possible, the steps, and what is deleted or kept.

1. Check whether you can delete

In these cases something else comes first. The confirmation screen names the reason.

• Your company has an active subscription, including a free trial — “Cancel your subscription first” appears. Cancel from “Go to billing”, then try again.
• Other members remain and you are the only admin — “Hand over admin rights first” appears. Grant the admin role to someone else from “Go to member management”, then try again.

2. Delete your account

Caution: This cannot be undone. Your name, email address, avatar, mood check-ins, Google Calendar connection, and sign-in account are deleted. If other members remain, submitted reports and comments stay as business records with the author name anonymized. If you are the only member, the company and all of its data are deleted.

1. Scroll to the bottom of “Settings” and press “Proceed to account deletion” under “Delete account”.
2. Read what is deleted and kept, then tick “I have reviewed the above and agree to delete my account”.
3. Press “Delete my account”. “Your account has been deleted” means it is done.

If it does not work

Caution: After deletion you can no longer read back your own reports. Keep a copy of anything you need first.

• No “Delete account” in “Settings” — it sits at the very bottom. Scroll down.
• “Cancel your subscription first” blocks you — the subscription is still running. An admin cancels it on “Plan & billing”, then open the screen again.

FAQ

• Do my team's reports disappear? — Not if other members remain; they stay as business records with the author name anonymized.
• Where is the subscription cancelled? — An admin does it from “Plan & billing”. See Start the free trial and set up payment.
• What if I cannot sign in to do it myself? — Write to support from your registered email address; we verify your identity and handle it.
• Can it be undone? — No. Registering again with the same email starts a new account.

Read next

• Contract, data and account FAQ — your data after cancellation.
• Start the free trial and set up payment — where subscriptions are cancelled.
• Set roles and teams — how to hand over the admin role.